AI Agents That Work for
You and Belong to You
You and Belong to You
From DGCA regulations and IROP protocols to immigration and customs checklists, your airline’s AI agent delivers real-time, multilingual support. It runs on your knowledge, follows your rules, and works without data mining, vendor lock-in, or manual searches.


Airline AI agents are changing ground ops forever.
Pre-flight

InFlight

Post-flightMeet the First AI Agent Built for Airlines
Forthcode AI Agents give ground staff instant answers to complex operational, regulatory, and passenger queries. Trained on your airline’s SOPs and systems, they reduce training time, eliminate guesswork, and keep every shift compliant and on track.
Forthcode nGO clients







Performance by the numbers



Our platforms drive scalable, secure, and profitable inflight experiences. We are trusted
by leading airlines and partners.
by leading airlines and partners.
98%
Client Satisfaction Rate
85%
Increased Operational Efficiency
100+
Successful Implementations
Airline Operations SOPs, On-Demand



Support ramp, gate, and turnaround staff with fast access to operational SOPs and checklists. Whether it's a boarding issue or last-minute gate change, the AI Agent knows what to do.
Real-time answers to flight handling, baggage, or IROP protocols
Voice and text search across all SOPs and manuals
Airport-specific workflows and escalation logic

Faster Passenger Query Resolution



Let staff respond to passenger questions instantly, whether it’s about baggage status, gate changes, or customs rules. AI Agents reduce queue time and human error.
Quick replies to common questions in over 50 languages
Flight and passenger data integrated for contextual answers
Consistent messaging across airports, gates, and teams

DGCA & Ancillary Services Compliance



Ensure all interactions comply with DGCA and airline-specific rules for crew, passenger handling, and ancillaries. Great for onboarding and high-pressure situations.
Built-in compliance checks for every crew and pax interactiond
On-the-go guidance for ancillary processes (meals, upgrades, lounges)
SOPs mapped to DGCA circulars and airline-specific rules

Customs & Immigration Guidance



Help staff respond confidently to passenger questions on documentation, duty-free rules, and country-specific requirements. The AI Agent updates dynamically as regulations change.
Visa, arrival card, and document check support by nationality
Real-time alerts for regulatory changes by country or region
Standardized messaging for customs, quarantine, and immigration

FAQs
Questions? We’re glad you asked
How long does it take to implement nGO Retail?
Can nGO integrate with our existing systems (like PSS, crew rostering, or ERP)?
How does nGO Retail handle crew training?
What kind of support do you offer after we go live?
Is nGO Retail scalable as we grow our fleet or expand routes?












